Starter Plans Lifetime Memberships
           
Cancellations
     
Membership Cancellations / Refund Requests


Are You Eligible To Claim A Refund? - Full Refund Policy Explained Below.


The Refund Policies for Starter Plans and Lifetime Memberships differ.

Starter Plans


Monthly Plans - If on or after the first day after your first 2 months, you are Net Negative in pips, you can claim a 100% refund. You'll need to send in a MetaTrader 4 Account History Statement for the duration of your plan, to be verified against our publicly available, independently verified Myfxbook Account.

Quarterly Plans - If on or after the first day after your first 3 months, you are Net Negative in pips, you can claim a 100% refund. You'll need to send in a MetaTrader 4 Account History Statement for the duration of your plan, to be verified against our publicly available, independently verified Myfxbook Account.

Half-Yearly Plans - If on or after the first day after your first 6 months, you are Net Negative in pips, you can claim a 100% refund. You'll need to send in a MetaTrader 4 Account History Statement for the duration of your plan, to be verified against our publicly available, independently verified Myfxbook Account.

Annual Plans - If on or after the first day after your first 12 months, you are Net Negative in pips, you can claim a 100% refund. You'll need to send in a MetaTrader 4 Account History Statement for the duration of your plan, to be verified against our publicly available, independently verified Myfxbook Account.

If you qualify for a Starter Plan refund, kindly send an email to info@forexsocialsignals.com with:

1. Subject Line: "ITM Financial - Refund Request"
2. Your Purchase/Order Receipt ID.
3. Email Address used when making the purchase.

All our results are Verified by our Real Account on Myfxbook. Free Bonuses received by traders are not part of the refund policy as they are never charged for.

Lifetime Memberships


To claim a full 100% refund on a Lifetime Membership, you need to demonstrate (show us a MetaTrader 4 Account History Statement) that your P/L in PIPS (Profit/Loss Statement) for the first 60 days since your purchase date inclusive (all our results are Verified by our Real Account on Myfxbook) after using the ITM Financial Trade Copier Exactly as instructed, is NEGATIVE.

For example, if after 60 days (minimum time period to be eligible for refunds) of trading ITM Financial Signals according to the provided instructions, the number of pips lost is greater than the number of pips won (all our results are Verified by our Real Account on Myfxbook), we will process a full 100% Refund of your payment(s). A refund can only be claimed after a minimum of 60 days from your start date are complete and you are at Net Loss in pips.

If in the event that you have a Negative P/L after using the ITM Trade Copier over the first 60 days since your purchase date, please claim your refund by sending an email to info@forexsocialsignals.com with:

1. Subject Line: "ITM Financial - Refund Request"
2. Your Purchase/Order Receipt ID.
3. Email Address used when making the purchase.

All our results are Verified by our Real Account on Myfxbook. Free Bonuses received by traders are not part of the refund policy as they are never charged for.

All ITM Financial Signals delivered through our Trade Copier Service contain the comment "ITM Trade Copier" - This is to protect both our members and ourselves in the advent that a refund request becomes necessary.

Important Warning About Brokers


If your forex broker is not a zero conflict-of-interest, ECN/STP broker regulated in the USA, UK or Australia, you are at increased risk of being "risk managed" when you become profitable.

This means that it is entirely possible that if your broker has a conflict of interest with you whereby your profitability makes the broker "lose money", A.K.A. the broker is operating a pure "B Book" with no "A Book", and not passing your trades on to the market when your profitability breaks B Book thresholds, you are automatically at risk of trade manipulation by such a broker.

By coming onboard ITM's Trade Copier Service, you take full responsbility for your choice of broker. You understand and acknowledge that in the advent that your results differ from ITM 3rd-party Verified Myfxbook results by an unreasonable extent after considering VPS and broker connectivity, your account has most likely been manipulated out of conflicts of interest between your performance and your broker's goals. In such cases, a refund will not be eligible as this is a scenario beyond ITM Financial's control or anyone else's for that matter.

How can I avoid being "risk managed"?


Simple - Trade with a zero conflict-of-interest broker that operates a "Hybrid" or "Pure A Book" model. This ensures that if you are a profitable trader (which ITM users turn into quite fast), your trades will eventually be sent directly to the market instead of being kept in a B Book.

In particular, be wary of forex brokers offering "no requotes", "no slippage" or excessive leverage, for example, higher than 1:400. At first, available levergage of say 1:1000 or 1:3000 may look very appealing, but it should infact be considered a BIG red flag as it is very likely the broker is not operating a Hybrid or A Book model. Such high leverage is unsustainable for brokers and liquidity providers alike, and no good broker will ever wish to entertain such high leverage.

Contrary to popular opinion, a good broker will have both negative and positive slippage. Brokers who advertise "no slippage" are very likely not in favor of their traders' being profitable in the long run as they are most likely operating a Pure B Book.

Types of Forex Brokers:


Pure A Book Brokers - have a Category 2 Dealer License (or equivalent) and other authorizations permitting dealing in securities and derivatives, which means they are not allowed to be anything but "A Book". They make money by charging commissions per trade.

Pure B Book Brokers - do not operate ECN/STP, or say they do but don't actually support ECN/STP. They don't charge commissions, have wider spreads than A Book brokers, usually have "no slippage or requotes" which is a BIG red flag but is unfortunately used quite effectively for marketing to retail clients.

Hybrid (Both A and B Book Brokers) - these brokers charge commissions per trade to make money. Their success is in traders trading frequently and continuously over the long haul. That can only happen when traders are profitable. They keep losing traders "in-house" on their B Book, and profitable traders in the "A Book" where orders are passed on directly to the market, eliminating conflicts of interest. These brokers are almost ALWAYS regulated by US, UK or Australian authorities, and are widely considered safe to trade with as your interests and theirs are aligned.

ITM Financial - ForexSocialSignals.COM
An Internet Time Machine Project

21 W Olympia Ave
Woburn, MA. 01801
United States of America


Important - If you start a chargeback or a dispute before your first 60 days are complete, you will lose your right to a full 100% refund after 60 days if the bank or credit card company's decision is not in your favour. So please be patient, your investment is 100% protected over your first 60 days. You have nothing to worry about.


     
  Sophisticated Financial Analytics and FX Pattern Classification technology applied on data collected from social networks like Twitter and Facebook.